Careers & Opportunities with NSHC
Ready to join the team?
Caring is hard but rewarding work.
Could YOU be what we are looking for? We are looking for like minded individuals who are enthusiastic and caring to join our highly regarded team. Our service user’s needs vary from assisting with personal care, meal preparation to shopping and light housework and we also provide palliative care in the community.
Our aim is to support our service users with these tasks while maintaining their dignity and independence. It is a very fulfilling job but does require dedication and a professional way of working. What we do is so important to people’s lives and we like to treat our service users and staff as our family.
What is Life as a Domiciliary Carer Like?
No two days are ever the same. You are the friendly face that starts someone's morning or the reassuring presence that helps them settle in for the night. Your responsibilities may include:
Personal Support: Assisting with morning routines, dressing, and hygiene.
Practical Help: Preparing nutritious meals, light housework, or popping to the shops.
Specialist Care: Providing vital support for those with complex needs or palliative care requirements.
The Power of Connection: Sometimes the most important thing you do is sit down for a cup of tea and a chat, breaking the cycle of isolation.
Professional Training & Growth
The world of home care has changed, and so has our training. We don't just hand you a uniform; we invest in your professional development.
Comprehensive Induction: From day one, you are supported with full training, including advanced infection control and the latest health protocols.
Qualifications: We guide and fund our staff through Diplomas in Health & Social Care, helping you turn a job into a lifelong profession.
Ongoing Support: We provide your DBS check, full uniform, a GDPR-compliant work mobile, and a dedicated mentor to support you every step of the way.
Continuous Training: From your first day at The Coach House we invest in your skills — because the gold standard of care we are known for across North Shropshire is only possible when the people delivering it are properly equipped, consistently supported, and never sent into a situation they are not prepared for.
Real Rewards for Real Work
We know that our staff are our greatest asset, and we treat you like family. We offer:
Competitive Pay & Benefits: We pay for mileage and travel time, with bank holidays paid at double time.
Bonuses and Rewards: We give our team paid days off for their birthday and bonuses for a full month’s attendance.
True Work-Life Balance: We pride ourselves on flexible hours. We only roster you within your agreed availability. If you have a regular weekend or evening off, we respect it.
Supply Resilience: We ensure you always have the high-quality PPE and equipment you need to do your job safely and confidently.
“We are very proud of our high staff retention rate, ensuring long-term stability for our clients.”
“Staff felt well supported and trained to carry out their role effectively and meet people’s individual needs. New staff received induction training and were accompanied and supported by the management and senior staff to enhance their induction and extend if necessary.”
A Few More Things
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We're proud to work in a country with strong statutory maternity protections. But "strong" and "enough" aren't always the same thing, and every pregnancy and every family is different.
If you're expecting and need extra support beyond what's legally required — adjusted duties, a conversation about returning gradually, flexibility around appointments, or simply someone to talk honestly with about what you need — come and talk to us. We will always do our best to go above and beyond for you. No one should have to choose between the job they're good at and the family they're building.
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Care work is emotionally demanding in ways that don't always show up as physical illness. We recognise that, and we don't ask you to pretend otherwise. Mental health days are treated exactly as seriously as any other form of leave — no justification needed beyond "I need one."
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Some care companies quietly reduce a carer's pay or bonus eligibility if they take time off sick. We think that's genuinely wrong — it pressures people who are unwell into coming to work anyway, which puts our clients at risk as well as our staff. If you're ill, we want you to rest and recover properly. You will never be financially penalised for something you couldn't control.
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This is the flip side of the point above. We reward reliability with a genuine £50 monthly bonus for full attendance — a reward for showing up, not a punishment dressed up as its opposite. The two policies work together deliberately: come to work when you're well, rest properly when you're not, and be recognised either way.
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Your birthday is yours. Take it off, fully paid, every year.
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We don't pay a reduced "travel rate" for the time it takes you to get between visits. Travel time is paid at exactly the same rate as your care work, because driving safely between clients on North Shropshire's country lanes is real, valuable time — not a gap between the parts of the job that count.
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We have no interest in discouraging staff from union membership, and we never will. If you want the additional support and representation a union provides, that's entirely your choice, and it won't be held against you in any way.
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A number of our carers cycle to their visits — genuinely practical in a lot of our villages, and better for everyone. If that's you, we contribute £10 a month toward keeping your bike properly maintained.
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We want our carers to grow, not just stay in place. We actively encourage and support progression toward a Level 3 Diploma in Health and Social Care, because a more qualified, more confident team means better care for our clients and a better career for you.
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“cake! Everybody loves cake!” - Donkey
Join Our Team
We are looking for enthusiastic, caring, and dedicated individuals to join our North Shropshire based team. Whether you are an experienced carer or looking to start your journey in the sector, we want to hear from you.
Prefer to start smaller? check out our page on more ways to help.
How to Apply: Ready to make a difference? Contact us today to discuss our current vacancies:
Call: 01948 411222
Email:mail@nshomecare.co.uk
Visit Us: The Coach House, 15/17 Green End, Whitchurch, SY13 1AD