Who we are | North Shropshire Homecare

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Our Story

North Shropshire Homecare was founded in 2011 with a simple, unwavering mission: to deliver the highest quality care for you or your loved ones, exactly when you need it. Since our humble beginnings, we have grown into a leading provider of domiciliary care in the local area, known for our reliability, expertise, and compassionate approach.

Founded by Maggie Allen, North Shropshire Homecare has evolved from a small partnership into the robust, family-run business it is today. We are proud of our reputation for going above and beyond, day and night, for our clients.

Because of this dedication, our team now delivers essential care to people all over Whitchurch, Tilstock, Higher Heath, Ash, Prees, Whixall, Wem and the surrounding areas. We aren't just a service provider; we are a part of the community we serve.

Meet Our Founder: Maggie Allen

Founder & Registered Manager

Maggie’s journey in care began in 1995 at Elmhurst Nursing Home, where she specialised in nursing and dementia care. Over her 11 years there, she rose to become a Senior Carer and eventually the Registered Manager.

Before founding North Shropshire Homecare, Maggie managed a domiciliary care company for four years, honing the expertise needed to build a team that prioritises both safety and the human touch.

Beyond her professional work, Maggie is a dedicated supporter of the local community, organising countless fundraisers for local causes and national charities like the Air Ambulance and the Alzheimer’s Society.

People who used this service reported it to be well led and everyone had knowledge of who the manager was and in fact, spoke of them with warmth and familiarity. One person told us, “The company seems well run to me. I am very happy with it at the moment.” The manager was regularly described as being approachable and people said they would highly recommend the service provided.
— Care Quality Commission Report (CQC)
Three healthcare workers stand outside a white brick building and talk, two women and one man, all in light blue medical uniforms.

Our Values

  • Family-Run Heart: We treat our clients and staff like members of our own family.

  • Clinical Excellence: Our leadership brings decades of experience in specialised nursing and dementia care to every home visit.

  • Community Focused: From local charity work to supporting neighbours in rural areas, we are committed to North Shropshire.

Smiling middle-aged woman with short brown hair, wearing a light-colored floral shirt, standing outdoors in front of yellow flowering bushes.
A woman in a blue uniform and black jacket standing on a sidewalk in front of a traditional black-and-white timber-framed house, with green lawns and trees in the background during daytime.

If you have any questions about us or how we can help a loved one stay independent at home, please don't hesitate to give us a ring at the Coach House.

North Shropshire Homecare

15/17 Green End, Whitchurch

Tel: 01948 411222

Testimonials.

Discover why we are regarded as the "Gold Standard" for homecare in North Shropshire through the honest, unfiltered eyes of our clients and their loved ones. To provide you with total peace of mind, we also feature independent insights from our latest CQC (Care Quality Commission) inspection. These combined voices offer a complete picture of our commitment to safety, dignity, and clinical excellence. We are incredibly proud to share the feedback that not only validates our work but acts as the fuel that keeps our team moving forward every day.