Home Care in Higher Heath | Shropshire

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Who we are
North Shropshire Homecare
An elderly man and a young man walking outdoors, with the elderly man using a metal detector.
Two people walking in a grassy field, one holding a metal detector and the other carrying a backpack and a beige bag.
Two people walking in a grassy field, one holding a metal detector and the other carrying a backpack and a beige bag.

Higher Heath — formally Prees Higher Heath — is the largest settlement in the Prees civil parish, with a population of over 1,100. Located on the A41 south of Whitchurch, it sits between the two main road corridors of the area and has better access than many of the surrounding rural villages, with Prees railway station and Whitchurch station both within reasonable distance.

We visit clients in Higher Heath regularly. It is one of the communities where we have the deepest local knowledge — several long-term clients, strong familiarity with the local roads and services, and carers who live in or near the village.

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A woman with red hair and freckles, wearing a teal shirt with a logo, standing in front of a bookshelf with colorful books.

About Higher Heath

Higher Heath developed largely along the A41 corridor and has a practical, functional character that reflects its position on a main road between two market towns. The community has its own identity distinct from Prees Village to the south — more connected to Whitchurch for its day-to-day needs, and well-positioned for the North Salop Wheelers Friday service that passes through the area en route to Whitchurch.

A nurse assisting a patient in a medical training simulation room.
“Staff promoted and supported people’s independence. For example, making choices as part of everyday life
and when offering personal care. One person told us, “Everyone is always respectful and always ask my
permission before they do anything, even going to the toilet! I like my carers. ”
— Care Quality Commission Report (CQC)
Person carrying two grocery bags in a parking lot.
Person carrying two grocery bags in a parking lot.

Home Care Services We Provide in Higher Heath

We provide the full range of home care services to clients across Higher Heath, including:

  • Personal care — washing, dressing, grooming, and continence care, delivered with privacy and dignity at your own pace

  • Medication support — prompting, assistance, and full administration, with real-time eMAR recording of every dose

  • Dementia care — specialist support drawing on over 25 years of clinical experience in dementia nursing

  • Companionship — genuine company, shared activities, and accompanied outings to the market, the shops, and the community spaces that matter to you

  • Meal preparation — proper cooked food, adapted to dietary needs and personal preferences

  • Light housework — keeping your home clean, safe, and comfortable

  • Shopping — accompanied trips, carer shopping on your behalf, and online shopping support

  • Security and welfare calls — regular check-ins that confirm you are well and give your family peace of mind

  • Complex care — NIV support, PEG feeding, catheter care, stoma care, and other clinical needs

  • Palliative care — end-of-life support at home, working alongside district nurses, the GP, and Severn Hospice

  • Physical disability support — moving and handling, adaptive equipment guidance, and home adaptation advice

Smiling woman holding a carved pumpkin with a jack-o'-lantern face, outdoor nighttime setting.
Three women in blue work uniforms and dark blue jackets standing outdoors in a winter landscape near a river, engaged in conversation, with trees and a cloudy sky in the background.
Three women in blue work uniforms and dark blue jackets standing outdoors in a winter landscape near a river, engaged in conversation, with trees and a cloudy sky in the background.
“People were involved in their care planning and were regularly supported by the registered manager who
would informally assess if care remained appropriate for the person and identify how satisfied people were
with the care provided.”
— Care Quality Commission Report (CQC)
A young woman and an older man walking on a rural country road with a golden retriever dog during daytime.
A young woman and an older man walking on a rural country road with a golden retriever dog during daytime.

Arrange a Free Home Assessment in Higher Heath

A free home assessment costs nothing and commits you to nothing. It is simply a conversation — at your home, at your pace — about what support would actually help.

North Shropshire Homecare is the safest choice for those across Whitchurch, Wem, Prees, Whixall, Ash, Higher Heath, Tilstock and the surrounding villages of North Shropshire.

Call us: 01948 411222 (Monday–Friday 9am–4pm, or 24 hours for urgent situations)

Email:mail@nshomecare.co.uk

Visit: The Coach House, 15/17 Green End, Whitchurch, SY13 1AD

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Contact Us
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We are the Gold Standard.

Exceptional support begins with listening. Before we ever step through your door, we work closely with you to design a fully bespoke care plan tailored to your exact needs, routines, and lifestyle.
We champion true person-centred care, ensuring you remain firmly in control of the entire process from day one. By arranging a comprehensive, relaxed assessment with you and anyone you choose to involve—whether that is family, friends, or advocates—we guarantee that every detail is perfectly aligned with your wishes. With us, your care is always delivered exactly how you want it, on your terms.